josephine7837
We accept payment via Paypal or Bank Transfer,all purchases must be paid for within 3 business days of purchase. If you find a cheaper price on Ebay Au please send us the item number and we will endeavor to provide you with a more competitive price.
Orders are dispatched from our warehouse daily Monday through to Friday Either via Australia Post,Fastway or Couriers Please. Please ensure you have provided us with your correct postal address and Business Name if going to a Busniness address to avoid delays.Extra expenses incurred for redelivery are the responsibility of the consignee of the goods. Your address is printed onto the packaging and collected from us personally by the carriers. If you are not available at the time of delivery a card will be left in your letterbox advising you that your package will be available to collect from your local Post Office or arrange re delivery with a courier.
If the goods are defective upon receipt, please contact us immediately. In the unlikely case, an incorrect item may be delivered, please let us know and we will rectify the problem immediately (at our cost of course).
If you are unhappy for any reason you may return the item within 30 days of receipt for an 80% refund. All damages must be reported within 7 days of the items arrival and returned within the 30 day return period.The item must be returned unused and in the original packaging. You will be responsible for shipping costs including the original postage charge even if your item was “Free Postage” (which is the 20% re stocking fee). Please choose carefully. We do not give full refunds if you simply change your mind or make a wrong decision.
Free returns are offered to orders which are damaged or the incorrect item has been received only. If in any circumstance you pay for return shipping we will not reimburse postage costs a return label will be issued via PDF email attached for your free return post.
Returns must be in as new condition with tags attached unless faulty. We recommend sending returns via registered post as we do not accept responsibility for lost items.
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